ASIATODAY.ID, JAKARTA – The International Labor Organization (ILO) launched a complaint application for garment workers on May 26 in Jakarta.
The ILO through the Strengthening Industrial Relations in Indonesia (SIRI) project has developed this complaint application in collaboration with the National Workers’ Union (SPN), the Federation of Garment, Textile Craft, Leather and Industrial Center Workers’ Unions (Garteks) and the Federation of Textile, Clothing and Leather Workers’ Unions ( FSP-TSK).
These three federations are part of the national trade union confederation. SPN is affiliated with the Confederation of Indonesian Trade Unions (KSPI), while Garteks is affiliated with the Confederation of All Indonesian Trade Unions (KSBSI) and FSP-TSK with the Confederation of All Indonesian Trade Unions (KSPSI).
Using the same foundation in implementing complaints mechanisms, the ILO SIRI project has developed exclusive applications for each federation tailored to their unique identities and specific needs. The applications are named SoPaN SPN, Teman Garteks and Hallo Siola.
This application was officially launched by Elly Rosita Silaban, President of KSBSI, Andi Gani Nana Wea, President of KSPSI, Said Iqbal, President of KSPI who was represented by Ramidi, Secretary General via video broadcast and Simrin Singh, Director of the ILO for Indonesia and Timor-Leste. The launch ceremony was followed by a live demonstration of the applications.
These applications were created to facilitate the flow of complaints and convey aspirations from federation members and/or non-members. This application is easy to use and access by its users. Once downloaded from Google Play for free, users simply fill in general information to create an account. Furthermore, they can easily report complaints and/or convey aspirations by filling in the form provided and the required supporting evidence in the form of photos, videos and documents.
Complaints or aspirations submitted will be reviewed and verified by trade union officials who will take necessary action, including negotiation and mediation with management to reach a mutually beneficial solution. It is hoped that this follow-up action can make the work environment more productive and better.
“An effective complaints mechanism is essential to resolve conflicts through dialogue and negotiation and to promote a conducive work environment for sustainable business. “Therefore, this complaint request shows the ILO’s continued support to ensure the realization of workers’ rights as part of the elements of decent work such as working hours, social protection, occupational safety and health (K3), wages and so on,” said Simrin Singh, Director of the ILO for Indonesia and Timor-Leste.
Meanwhile, Elly Rosita Silaban, President of KSBSI, hopes that the creation of this application can be replicated in other sectors and can also involve other confederations and federations widely.
“This innovative application is important for Indonesian workers because it can be accessed by workers nationwide and because this application also protects worker confidentiality, this application can further encourage workers to speak out and fight for their work rights,” he said.
Apart from that, Andi Gani Nana Wea, President of KSPSI, stated that the application could be a complement to the Special Unit for Employment and Labor Crimes which had just been formed by the Indonesian National Police.
To date, the ILO SIRI Project has trained 477 trade union officials from three federations to equip them with the skills needed to provide adequate services in handling cases and aspirations of members and non-members.
Funded by the Government of Canada, the ILO SIRI Project aims to build the capacity of garment sector workers and their representatives to effectively organize and represent all workers in the Indonesian garment sector and participate more actively and inclusively in key national policy advocacy. (AT Network)
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